Terms & Conditions
Last Updated: 08 Jan 2026
1. Introduction
These Terms & Conditions govern your access to and use of the DEE KAY Accounting & Taxation website, services, communications, and professional engagements. By accessing our website, submitting enquiries, engaging our services, or providing personal or business information to us, you agree to be bound by these Terms & Conditions.
DEE KAY Accounting & Taxation (“DEE KAY”, “we”, “us”, “our”) provides professional accounting, taxation, bookkeeping, business advisory, and related financial services to individuals, small businesses, trusts, and corporate entities across Australia.
These Terms & Conditions should be read in conjunction with our Privacy Policy and any service agreements, engagement letters, or written instructions provided to you.
2. About DEE KAY Accounting & Taxation
DEE KAY Accounting & Taxation operates as a professional accounting and advisory practice offering services including, but not limited to:
- Taxation compliance and advisory services.
- Business and company setup services.
- Accounting and bookkeeping services.
- Financial reporting and compliance.
- Business advisory and strategic planning.
- Finance, mortgage, and lending support services.
In order to deliver accurate, compliant, and effective services, we collect, access, and manage personal, financial, and business-related information in accordance with Australian law.
3. Acceptance Of These Terms
By using our website or engaging our services, you confirm that:
- You have read and understood these Terms & Conditions.
- You agree to comply with them.
- You consent to the collection, use, and disclosure of information as outlined.
If you do not agree with these Terms, you must not access our website or use our services.
4. Collection Of Personal Information
4.1 Information We Collect Directly
We may collect personal and business information directly from you through:
- Website enquiry and contact forms.
- Emails and written correspondence.
- Telephone and video calls.
- Face-to-face meetings and consultations.
- Engagement letters and service agreements.
- Accounting software integrations.
- Billing, invoicing, and payment processes.
The information collected may include, but is not limited to:
- Full name and title.
- Company, trust, or entity name.
- ABN, ACN, TFN (where required by law).
- Business structure details.
- Postal and business addresses.
- Email address and telephone numbers.
- Banking and payment details.
- Accounting, taxation, and financial data.
- Client records and transactional data
We collect only information that is reasonably necessary to provide our services.
5. Website Usage And Voluntary Participation
When you visit our website, you may be invited to provide information to participate in activities such as:
- Requesting consultations or callbacks.
- Submitting service enquiries.
- Completing surveys or feedback forms.
Providing this information is voluntary. However, failure to provide required information may limit our ability to respond or deliver services.
6. Automatically Collected Information
Like most professional websites, certain information is automatically collected when you visit our website. This may include:
- IP address.
- Browser type and version.
- Operating system.
- Screen resolution and device type.
- Referring websites.
- Pages viewed and time spent.
This information is used for:
- Website administration and maintenance.
- Security and fraud prevention.
- System performance analysis.
- Statistical and analytical reporting.
- Improving user experience.
This data does not generally identify you personally.
7. Financial & Credit-Related Information
We may retain records of invoices, payments, and transaction history.
Where credit terms or deferred payment arrangements are requested, we may collect additional financial information, including:
- Banking details.
- Financial history.
- Current financial position.
- Credit references.
We may obtain information from credit reporting agencies where permitted by law to assess creditworthiness.
8. Accounting Systems, Software & Data Access
To provide services, you may authorise us to access or manage:
- Accounting software platforms.
- Payroll systems.
- Financial reporting tools.
- Business records and databases.
These systems may contain personal or sensitive information. Our access is limited to the scope required to deliver agreed services and is governed by engagement terms.
You are responsible for ensuring that all individuals whose information is contained within these systems are aware of and consent to such access.
9. Use Of Personal Information
We may use personal information to:
- Provide accounting, taxation, and advisory services.
- Respond to enquiries and requests.
- Communicate service updates and compliance obligations.
- Administer and manage client engagements.
- Issue invoices and collect payments.
- Conduct credit assessments.
- Improve service quality and internal systems.
- Meet legal, regulatory, and professional obligations.
Aggregated and de-identified information may be used for internal analysis, reporting, and business improvement purposes.
10. Marketing & Communications
We may communicate with you regarding:
- Service updates.
- Regulatory or compliance changes.
- Business insights or newsletters.
- Relevant service offerings.
You may opt out of non-essential communications at any time. Service-related communications necessary to deliver contracted services cannot be opted out of.
11. Disclosure Of Personal Information
We do not sell or licence personal information to third parties.
We may disclose personal information where necessary to:
- Provide professional services.
- Comply with legal obligations.
- Respond to court orders or regulatory requests.
- Protect our legal rights.
Third-Party Service Providers
We may disclose information to trusted service providers, including:
- Cloud and accounting software providers.
- IT and cybersecurity providers.
- Payment processors.
- Professional advisers.
Disclosure is limited to what is reasonably necessary.
12. Overseas Data Storage
Some information may be stored or processed using cloud-based systems located outside Australia, including in the United States.
We take reasonable steps to ensure overseas providers comply with privacy and security standards consistent with Australian law.
13. Security Of Information
We implement reasonable physical, electronic, and administrative safeguards to protect personal information from:
- Unauthorised access.
- Loss or misuse.
- Interference or modification.
- Unauthorised disclosure.
Despite safeguards, no system can guarantee complete security. Information is provided at your own risk.
14. Data Retention And Destruction
Information is retained only for as long as necessary to:
- Meet legal and regulatory obligations.
- Resolve disputes.
- Enforce agreements.
When no longer required, information is securely destroyed or de-identified.
15. Accuracy & Correction
You should notify us of any changes or inaccuracies. We will correct information where appropriate.
16. Access To Personal Information
You may request access to personal information we hold about you, subject to legal exceptions.
Requests will be assessed and responded to within a reasonable timeframe. Administrative fees may apply where permitted by law.
17. Website Use & Acceptable Conduct
You must not:
- Attempt unauthorised access to systems.
- Introduce malicious software.
- Use the website for unlawful purposes.
- Interfere with website security or functionality.
We may suspend or restrict access if misuse occurs.
18. Limitation Of Liability
To the maximum extent permitted by law, we are not liable for:
- Indirect or consequential losses.
- Loss of data or business interruption.
- Errors resulting from incomplete or inaccurate information provided by you.
19. Changes To These Terms
20. Contact Us
If you have questions, concerns, or complaints regarding these Terms & Conditions or information handling practices, please contact us.
DEE KAY Accounting & Taxation
Phone: 0413105440
All privacy-related enquiries should be directed to The Privacy Officer. We will respond within a reasonable timeframe and provide reasons where appropriate.